Terms & Conditions

Our general terms and conditions for your information:

In these conditions and terms of sale:

"The Company / We / Us" means Barker & Barker Pets Ltd, trading as Barker & Barker.
"The Buyer / You" means the person, firm or company ordering or buying goods from Barker & Barker directly on this website (or via telephone or email).

Consumer Rights

In the case of a consumer transaction none of the terms and conditions shall affect the statutory rights of the buyer

Price Policy

All prices in our online catalogue are in UK pounds sterling and include UK VAT where applicable.

For retail sales, delivery charges are clearly indicated in the order summary prior to you confirming your order and there is usually more than 1 option which can be selected.

In the case of wholesale orders, the delivery prices are set in accordance with your price list and conditions you will have received when setting up your account, which are subject to change according to market services availability, pricing and change.

Welcome to our website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and delivery/returns terms govern the  Barker & Barker relationship with you regarding this website (in addition the non website specific content also applies to telphone and email orders). If you disagree with any part of these terms and conditions, please do not use our website.

By agreeing to our terms and conditions you are also accepting our privacy policy here and delivery/returns terms here

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• The processing of a payment and acknowledgement of an order does not constitute a legally binding contract.
• We reserve the right to cancel an order or part thereof up to the point of delivery, particularly in the case of pricing or product information errors.  You will be informed of any such errors and our need to cancel/part cancel an order as soon as is practicable.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• We do not warrant that this site or the server that makes it available are free of viruses or other harmful components. You (and not Barker & Barker) assume the entire cost of all necessary servicing, repair, or correction.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Force Majeure

The company reserves the right to cancel, vary or suspend the operation or contract of sales if events occur which are in the nature of force majeure including (and without prejudice to the generality of the foregoing) fire, floods, storm, technical failure, plant breakdown, strikes, lock-outs, riots, hostilities, non-availability of materials or supplies or any other event outside the control of the company and the the company shall not be held liable for any breach of contract resulting from such event.

Refusal to Supply

Receipt of your order does not imply our acceptance of your order.

We reserve the right to refuse to supply any order. Reasons for refusal to supply may include but are not restricted to orders that appear to be of a fraudulent nature, orders considered to be the result of technical manipulation or failure, orders where the content of the order give rise to concerns regarding the bona fides of the order. We may contact you directly prior to supply. Orders will be fully refunded when subject to this condition.

Privacy Policy here

Delivery/Returns Policy here

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.

Your contact for Sales or website issues is sales@barkerandbarkertreats.co.uk or telephone 0845 519 8803 / 01202 233492

The Barker & Barker registered office can be contacted at: PO Box 9119, Bournemouth, BH4 0GF. Our company registration number in England is 7660301. VAT number 224754312